From the time of receipt of your purchased leather item you can give yourself 28 days to decide whether its right for you or not. If you are not satisfied with your purchase and after receiving your item, if you don’t want to keep it for any reason, you can post it back to us for an exchange or refund. The cost for returning the item is your responsibility. Any made to order item or alteration are not refundable.

Anything that's purchased and returned outside of 28 days will not be refunded.

We just need you to return the item in the same condition in which it was sent out to you. Please return the items in a re-saleable condition in their original unused and unworn condition with trackable delivery service, we reserve the right to reduce the refund if your handling goes beyond what would be expected if you were trying something on in our store.

For leather jackets they must have the original tags, be unworn. For footwear, leather bags all branded original boxes in which the item came in must also be returned undamaged. We would also ask if you could place the returns note as proof of purchase so the team can deal with your order in a quick and efficient way.

Refunds and exchanges in the UK - if any, shall be processed within 3 working days from the date of receipt of the returned item. Again, please make sure you enclose the returns note together with item being returned to us. Exchanges sent out are subject to the original delivery charge for all UK customers. The cost of returning the item is your responsibility.

All items purchased online must be returned by post with a return note with your full details for either a refund or exchange to the address below only. The cost of returning the item is your responsibility.

Infinity Leathers
11 Dolphin Point
Purfleet
RM19 1NR
United Kingdom

Phone: (+44)0207 739 5181
Email: info@infinityleathers.com

EU customers: Please see our EU Consumer Rights & Withdrawal Policy at the bottom of this page.

From the time of receipt of your purchased leather item you can give yourself 28 days to decide whether it's right for you or not. If you are not satisfied with your purchase and after receiving your item, if you don't want to keep it for any reason, you can post it back to us for an exchange or refund.

The cost of returning the item is your responsibility.

Any made-to-order item or alteration is not refundable.

Anything purchased and returned outside of 28 days will not be refunded.

We just need you to return the item in the same condition in which it was sent out to you. Please return the items in a re-saleable condition in their original unused and unworn condition using a trackable delivery service. We reserve the right to reduce the refund if your handling goes beyond what would be expected if you were trying something on in our store.

For leather jackets, they must have the original tags attached and be unworn. For footwear and leather bags, all branded original boxes in which the item came must also be returned undamaged.

We would also ask if you could include a returns note as proof of purchase so the team can deal with your order in a quick and efficient way.

Refunds and exchanges in the UK, if applicable, shall be processed within 3 working days from the date of receipt of the returned item. Please make sure you enclose the returns note together with the item being returned to us.

Exchanges sent out are subject to the original delivery charge for all UK customers.

The cost of returning the item is your responsibility.

All items purchased online must be returned by post with a returns note containing your full details for either a refund or exchange to the address below only.

Infinity Leathers
11 Dolphin Point
Purfleet
RM19 1NR
United Kingdom

Phone: (+44) 0207 739 5181
Email: info@infinityleathers.com

EU Consumer Rights & Withdrawal Policy

This section applies only to customers residing in the European Union.

Under EU consumer protection laws, you have the right to cancel your order within 14 days of receiving your goods without giving any reason.

To exercise your right to cancel, you must notify us within 14 days of receiving your order by contacting:

Infinity Leathers
11 Dolphin Point
Purfleet
RM19 1NR
United Kingdom

Email: info@infinityleathers.com

If you exercise your right to cancel, you must return the goods to us within 14 days of notifying us.

Unless the item is faulty, damaged, defective, or supplied incorrectly, you are responsible for the direct cost of returning the goods.

Once the returned goods have been received, or you have provided proof that they have been returned, we will process your refund to the original payment method.

In addition to your statutory 14-day cancellation right, Infinity Leathers offers a 28-day returns period as described in our standard Returns Policy above.

The right to cancel does not apply to made-to-order, customised, personalised, or altered products.

Nothing in this policy affects your statutory consumer rights.